Consumers Will Be Paid For Call Drops From January 1. Only 3 Per Day

Consumers Will Be Paid For Call Drops From January 1. Only 3 Per Day

3g-spectrum-auction-after-new-government-takes-charge-trai_110214051138Telecom regulator TRAI has said that mobile operators will have to credit one rupee to a user’s account for a call drop from January 1, 2016. It said users would be compensated for no more than three dropped calls a day.

TRAI or Telecom Regulatory Authority of India also said that the service providers would have to send SMSes to customers on the amount credited within four hours of a call drop. Postpaid customers would see the credit reflected in their next bill. Read More

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